ecru

Privacy Policy

Updated at 2026-03-05

Introduction

ecru works ("we," "our," or "us") operates the website ecruworks.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. Please read this policy carefully. By using our website, registering an account, or making a purchase, you hereby consent to this Privacy Policy.

When this policy mentions "Company," "we," "us," or "our," it refers to Ecru Works LLC, (3 Court Square, Long Island City, New York, NY 11101) that is responsible for your information under this Privacy Policy.

Information We Collect

We may collect the following types of information when you visit our website:

  • Device and browser type
  • Operating system
  • Pages visited and referring URLs
  • Approximate geographic location (country/region level)
  • Date and time of visit
  • Language preference and login information (via cookies)

We do not collect names, email addresses, or other personal identifiers through the website unless you voluntarily provide them (e.g., by contacting us via email or submitting information through the site).

Cookies

ecru works uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Improve and personalize your experience on the website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service and support

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that ecru works shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. ecru works does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions. Such third parties may use their own cookies or other methods to collect information about you.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of ecru works without any compensation or credit to you whatsoever.

ecru works and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Data Security

We take reasonable measures to protect information collected through the website, including the use of HTTPS encryption. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

Aggregated analytics data is retained only for as long as necessary to fulfill the purposes described in this policy. Server logs maintained by our hosting provider are retained in accordance with their own data retention policies.

International Data Transfers

Our website is hosted on infrastructure that may process data in the United States and other countries. ecru works or the owners/founders of ecru works are based in the United States. If you are visiting from other regions with data protection laws, please be aware that your information may be transferred to, stored, and processed in jurisdictions that may not provide the same level of data protection as your home jurisdiction. By using the website, you consent to such transfers.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and processing information is our legitimate interest in understanding how visitors use our website in order to improve it. Where we rely on legitimate interest, we have assessed that this interest is not overridden by your data protection rights, given the anonymized nature of the data we collect.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time (where processing is based on consent)
  • The right to lodge a complaint with a supervisory authority

Because we do not collect personally identifiable information through the website, these rights may have limited applicability. If you have sent us personal information via email, you may contact us to exercise any of the above rights.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of any sale or sharing of personal information. We do not sell or share personal information as defined by the California Consumer Privacy Act. To exercise your rights, please contact us using the information below.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so that we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes acceptance of the updated policy.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its Terms & Conditions.

Contact Us

Don't hesitate to contact us if you have any questions.